Indications Calculator and Pricing Down

Incident Report for ChathamDirect

Resolved

This incident has been resolved. Thank you for your patience.
Posted Oct 26, 2026 - 09:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2026 - 09:34 EDT

Update

We have identified the issue and are implementing a fix. Interest Rate Swap pricing is now up and running. Swaption and Cancelable services are still being restarted.
Posted Oct 26, 2026 - 09:13 EDT

Investigating

We are experiencing issues related to valuing indications and transactions that are impacting ChathamDirect services.

Our team is investigating the root cause of the issue. Thank you for your patience.
Posted Oct 26, 2026 - 09:01 EDT